1. Introduction
Welcome to Skylight! Our app is designed to connect farmers, buyers, service providers, and agribusinesses in a dynamic ecosystem that facilitates trade, networking, and knowledge sharing. To ensure a safe, respectful, and lawful environment, we have established these Policies and Fair Use Guidelines that all users must follow when using Skylight.
By accessing or using Skylight, you agree to comply with these terms. Violation of these policies may result in account suspension or permanent removal from the platform.
2. User Eligibility & Account Security
2.1 Eligibility
To use Skylight, you must:
• Be at least 18 years old or have the permission of a parent or legal guardian.
• Provide accurate, up-to-date, and verifiable information when creating an account.
• Not be banned or restricted from using similar online platforms.
2.2 Account Responsibility
• Users are responsible for securing their accounts and keeping login credentials private.
• Any suspicious activity should be reported immediately to [info@skylight.co.ke].
• Skylight is not responsible for unauthorized access due to weak passwords or user negligence.
3. Acceptable Use of Skylight
Users must adhere to fair use principles while interacting on the platform. This includes:
3.1 Permitted Activities
- Posting accurate, legal, and ethical content related to farming, agribusiness, services, and products.
- Using the app for networking, knowledge sharing, and business growth.
- Respecting intellectual property rights, privacy, and community guidelines.
3.2 Prohibited Activities
Users may not engage in:
A. Misuse & Fraudulent Activities
- Creating fake accounts or impersonating individuals or businesses.
- Posting misleading products, services, or project listings.
- Engaging in fraudulent transactions or unauthorized payment activities.
B. Harmful, Offensive & Illegal Content
- Hate speech, harassment, discrimination, or offensive language based on race, gender, religion, nationality, disability, or any other protected category.
- Pornographic, sexually explicit, violent, or illegal content.
- Promoting scams, pyramid schemes, or deceptive practices.
C. Unlawful & Unauthorized Activities
- Selling or promoting illegal goods, weapons, drugs, counterfeit products, or anything prohibited by law.
- Violating intellectual property rights (e.g., using copyrighted images without permission).
- Engaging in spamming, phishing, or hacking attempts.
D. Abuse of Communication Features
- Sending unsolicited promotional messages (spam).
- Using chats, groups, or comments to spread hate, misinformation, or threats.
Impersonating Skylight staff, moderators, or
other users
4. Buying & Selling Guidelines
4.1 Listings & Transactions
- All products and services must be accurately described, including price, quality, and availability.
- Sellers must honor agreements made through the platform.
- Buyers must verify goods and services before making payments.
4.2 Payment Transactions
- Skylight supports [list payment methods like Stripe, PayPal, Mobile Money, etc.] for secure transactions.
- Users must not request or accept off-platform payments to avoid fraud risks.
- Refunds and disputes must be handled through [info@skylight.co.ke].
5. Privacy & Data Protection
5.1 Data Collection & Usage
- Skylight collects only necessary user data to improve the platform experience.
- Personal information is never sold to third parties.
- Users can review or delete their data by contacting support.
5.2 User Responsibilities
Users must not share private or sensitive information of other users without consent.
Using Skylight’s platform to harvest data for third-party use is prohibited.
For more details, refer to our Privacy Policy [skylight.co.ke/policy].
6. Community & Content Guidelines
6.1 Posting Rules
Users must:
- Post truthful, respectful, and high-quality content.
- Ensure that images and videos comply with ethical and legal guidelines.
- Refrain from posting repetitive, spammy, or off-topic content.
6.2 Reporting & Moderation
If you encounter any violations, report them using the "Report" feature or contact [info@skylight.co.ke].
Skylight moderators may:
- Remove any content that violates policies without prior notice.
- Issue warnings, suspensions, or permanent bans for repeated offenses.
7. Intellectual Property Rights
5.1 Data Collection & Usage
- Skylight collects only necessary user data to improve the platform experience.
- Personal information is never sold to third parties.
- Users can review or delete their data by contacting support.
5.2 User Responsibilities
- Users own the rights to the content they upload.
- By posting content, users grant Skylight a license to display and distribute the content within the platform.
- Users must not post copyrighted material without authorization.
8. Termination & Suspension
8.1 Reasons for Account Suspension
Skylight may suspend or terminate accounts for:
- Repeated violations of the Fair Use Guidelines.
- Engaging in fraud, harassment, or illegal activities.
- Failing to comply with moderation decisions.
8.2 Appeal Process
If your account is suspended unfairly, you may submit an appeal via [info@skylight.co.ke].
9. Liability & Disclaimers
- Skylight does not guarantee the quality, safety, or legality of items sold.
- Users are responsible for their transactions and interactions.
- Skylight is not liable for damages resulting from misuse of the app.
10. Changes to These Policies
- Skylight reserves the right to modify these policies at any time. Users will be notified via in-app alerts and emails when changes occur.
- Last Updated: [13.02.2025]
- For further questions, contact [support@skylight.co.ke].